Sounds great! I want one!Just pick the pens you want, click 'add to cart' and go to the checkout. We'll make sure you get your Space Pen as quickly as possible. |
How do I pay?You can pay by credit or debit card in the normal way, or if you prefer, we have a PayPal Express Checkout that you can use if you have a PayPal account. |
PayPal Express Checkout?PayPal account holders using the PayPal Express Checkout will be redirected to the PayPal website to select their address and approve the amount. The whole process is seamless and you'll be returned to us in moments. |
Is it safe to order online?Absolutely! We use the safest possible encryption technology to protect your credit card details on their way to the credit card processor. In fact, it is only the credit card processor that will process your card number. Even we don't get to see it. |
Do you deliver to my address?We deliver anywhere in the world. Wherever you are, we'll get your pen to you. |
How long does delivery take?DELIVERY TIME
Within 6 days from the date of dispatch to the UK
Within 10 days from the date of dispatch to Europe
Within 14-21 days everywhere else
We aim to dispatch your order within 3 days of purhcase.
USEFUL INFORMATION
All orders to the UK are sent out First Class and in some cases via registered post. If you are not available to sign for the package, and you'd like to leave a message for the postman (e.g. please leave in shed etc) please add this in the 'additional comments' box.
All orders to Europe are sent out via Royal Mail's standard Airmail service and in some cases via registered post. All international orders are sent out via Royal Mail's Airsure or International Signed For service, depending on where you are.
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And how quickly do you dispatch?We aim to dispatch your order within 3 days of purchase. As soon as your order is dispatched, you will receive an email to confirm this. |
Does the pen come with a guarantee?Absolutely. Fisher puts its reputation behind its products. Each and every pen comes with a worldwide lifetime guarantee. In the extremely unlikely event that your pen proves defective, simply return it for a replacement. |
Do you take returns?Yes, we'll cheerfully accept products for return and exchange on any unopened merchandise. Please contact us first so that we can authorise your return. |
I'm concerned about counterfeit pensThis is a problem that affects many industries around the world. You may find Space Pens that come in different packaging, or are priced significantly below the normal price for a Space Pen. There is a risk in such cases that you are buying counterfeit or grey import goods.
If you purchase a counterfeit, then you are quite simply not buying a Space Pen. The Space Pen was developed at great expense and is backed by Fisher's lifetime guarantee. Every single Space Pen on our site is sourced directly from Fisher's officially appointed European distributor and we strive to uphold Fisher's commitment to quality in the service we provide. |
I want to speak to an advisor on the telephone - is there a number? We are primarily web based, however we are happy to give you a call. Please contact us with your telephone number and we'll be in touch as soon as possible.
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TrademarksThe product names used on this website are for identification purposes only. All trademarks and registered trademarks are the property of their respective owners. Fisher Space Pen is the registered trademark of Fisher Pen Company, U.S.A. |
